Office Applications
Choose from the list below to uncover a variety of productivity applications that will enhance your business communications experience.
NOTE: When Assistant Enterprise runs on a 64-bit version of Windows 7 and uses a Firefox browser, User Account Control (UAC) must be set to "Never notify".
The Voice Web Portal is a robust online tool used to configure calling features such as do-not-disturb and selective call forward. While most features can be activated using the phone, you may want to explore the Web Portal to fully enjoy all of the powerful call management tools available.
The Receptionist Console is a carrier class IP Telephony Attendant Console for use by receptionists, or telephone attendants, who manage and screen inbound calls for enterprises.
The Call Center feature provides businesses with call queuing capabilities and call distribution to a group of users or agents. Incoming calls that cannot be answered immediately are queued and the caller listens to music or your personalized message until the call can be handled. No answer and overflow policies can be setup to direct callers to another destination when the group is unable to accept calls.
NOTE: When the Call Center application runs on a 64-bit version of Windows 7, User Account Control (UAC) must be set to "Never notify".
Fax-to-Email service automatically converts received faxes into a TIFF or PDF formatted image, which in turn is delivered to an end-user’s email inbox. Users are given a unique vFax number. When anyone sends a fax to this vFax number, it is converted into a TIFF or PDF file and is attached to a standard email message that is delivered to the user’s email account. The fax image can be opened, read, printed, stored, or forwarded via email to another user.
Conference calling is essential to how businesses communicate with remote employees, customers, prospects and business partners. Zayo’s reservationless conferencing solutions are ideal for day-to-day group communications by delivering automated, easy to use, reliable and cost-effective conferencing services.
Trunk Group Unreachable Destination provides the enterprise with the option to reroute incoming calls to alternative locations in the event of a loss of connectivity with the premise-based PBX.
As an alternative to the default system defined music on hold (MOH) for your Hosted PBX service, you can load one of the pre-formatted Zayo Enterprise Networks provided MOH files.
The remote PDN software client allows remote users to establish a VPN connection over the Internet from their PC or Mac into their company's Private Data Network.
Need an easy to use, advanced phone system that can size easily to your business? Contact us to learn about hosted voip services.